Coronavirus Information for Studiospares Customers
Please note: We will continually update this page so please regularly check back for the latest updates on our showroom opening and operations.
We know this time of great uncertainty is having a huge impact on all our lives, so we want to let you know what steps we’re taking to help and support you.
Our customers and staff and the wider community are our priority. That’s why we’re continually monitoring the guidelines and advice provided by the UK Government and Public Health England. We continue to do everything we can to make your experience in our showroom and through our other operations as safe as possible, whilst remaining socially responsible.
A small number of staff are following government advice to self-isolate, given their individual circumstances, but continue to work remotely.
Orders and deliveries:
Our warehouse staff are presently working to capacity and our courier partners are currently operating to a near normal service. We will update this page if this changes.
Our sales staff remain contactable and are ready for “gear chat” on 020 8208 9930, email and through our website chat system.
At present, all orders for items in stock made before 3.30pm will be shipped the same day. Out of stock items may be delayed as some of our suppliers are operating at a reduced service.
We regret to inform you that in an effort to help protect our customers and staff from COVID-19 virus, our SHOWROOM IS CLOSED until further notice. But you can of course continue through our website and you can call us on 020 8208 9930 for further help. Please continue to monitor this page and subscribe to our newsletter for updates and offers.
Finally, everyone at Studiospares want to thank you for your continued support and remain ready to serve and help you throughout this uncertain time.