Terms & Conditions

User Login

By accepting these terms and conditions you agree that your login details (email address and password) are to be kept private and undislosed to 3rd parties that you have not explicitly given access. It is the user's responsibility to make sure that they are not left logged in and the customer account open for use by others. The user must either close the browser or click the log out link at the top right of the website to log out. Studiospares will not be held responsible for orders placed by third parties due to the account being left logged in. Please make sure when using public computers that you either close the browser or log out after using the website.

Prices

Please Note - ALL prices shown exclude carriage.

Methods and Costs of Carriage

For our delivery rates please refer to Delivery Information.

Collection of goods by an Account Holder

When collecting from our Trade Counter, Account customers will need to provide a written, faxed, emailed or Web order before collecting. The person collecting the goods must bring a copy of the order and identification with them when they collect.

Methods of payment

Goods ordered through our Web Shop and paid for by Credit / Debit card cannot be collected from our Trade Counter. Goods can only be sent to Card Holder's address which is verified before despatch.

Liability: The customer will be responsible for ensuring the goods fit the purpose of the application. Studiospares endeavours to ensure that the information given in this catalogue is correct. We accept no liability in respect of loss arising from errors in the information provided. In no event shall any breach of contract or tort or negligence or failure of any kind on our part or that of our employees be accepted as liability for loss of revenue or consequential loss or damage arising from any cause whatsoever.
Studiospares endeavours to make sure this site contains no errors. If errors do exist, we reserve the right to sell at whatever price prevails at that time. E & OE.

Distance Selling Regulations 2000 and Returns Policy.

For your rights under the Distance Selling Regulations 2000 and our Returns Policy click here.

Fraud Checks

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Price rises

Studiospares endeavours to hold the catalogue price for the life of that catalogue. However although many prices have fallen, others are rising significantly. For this reason, we cannot guarantee catalogue prices.
Price quotations are valid for 30 days only.

Discounts

Everyone in our industry is in 'The Trade'. Practically all Studiospares prices are discounted. Some prices are just a few % above our buying in price. We supply huge purchasing organisations, dealers, schools, charities and acknowledge that such purchasers should pay less if they are purchasing larger quantities. Therefore quantity discounts apply to all products and are shown under that item's code number. We run a very efficient operation so have lower running costs. We prefer to pass these savings on to the customer. Many Manufacturers/Importers insist we publish only full list prices. To obtain our actual selling price simply phone and quote the product's code number. Our actual selling price is whatever the computer shows and everyone pays the same price.

Times and Dates of Opening

Monday to Friday 8:30am to 4:55 pm. Answerphone on at all other times on 0844 3755000. Closed for Public Holidays and Bank Holidays.

Contact Numbers

Sales Tel:	0844 375 5000
Sales Fax:	0800 731 3767
Administration Tel;	0844 375 5000
Administration Fax:	020 8450 4390
Email:	sales@studiospares.com

Bank information

Barclays Bank. 54 High Street, Ruislip, Middlesex HA4 7AT. Sort Code 20-73-53. Account No 60824046

Studiospares VAT Number

GB 393 7850 07

Studiospares PRICE MATCH

We promise to match any genuine price offered by our competitors on any item or order from our catalogue.

How does it work?

If you find one of our products in stock elsewhere in the UK at a lower price, simply tell us and we will match that price. Please be ready to tell us the name and telephone number of the company where you saw the lower price.

Are there any exceptions?

Studiospares will endeavour to make NO exceptions. However occasionally certain outlets grossly overstock a product and then have to sell at a loss or sell off end of line products proclaiming 50% off. Studiospares cannot promise to sell at a loss; where a competitor's price is below our buying-in price, we may be obliged to offer a 'best possible deal' instead of matching the price. Please phone to avoid any disappointment.

Studiospares Ltd is an equal opportunity employer.

Artwork origination by Studiospares Ltd. Paper catalogue printed by Polestar Chromoworks, Nottingham. Website designed and hosted Venda Plc, London.

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